---
title: Blog | Contact | FranchiseGrade.com, Inc.
description: Contact | Our advice and commentary from industry experts will help you attract and engage investors, by validating key points of interest and reinforcing your brand message, as candidates review franchise opportunities.
---

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# Contact

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### Automated Phone Systems are a Barrier

Posted by [**Ed Teixeira**](https://mvp.franchisegrade.com/blog/author/ed-teixeira) May 6, 2016

![](https://mvp.franchisegrade.com/hs-fs/hubfs/assets/images/blogs/automated-phone-systems-are-a-barrier.png?width=600&height=400&name=automated-phone-systems-are-a-barrier.png)

If one were to ask franchisors what their top priority is, odds are that the overwhelming response would be to grow their franchise network with qualified franchisees. Yet, a number of franchisors continue to place a major roadblock on the road to achieving their objective. My opinion is based upon personal experience regarding how difficult it is to connect with a live person in many franchisor headquarters. For a number of years, businesses including franchisors, have replaced the position of receptionist with an automated contact system. Unfortunately, when pressing the number for the franchise department the response is often voice mail. I’ve even received the message: “The franchise department is closed” without instructions for leaving a voice mail.

[Read more ](https://mvp.franchisegrade.com/blog/automated-phone-systems-are-a-barrier)

---

All information provided on the blog articles is obtained by Franchise Grade from sources believed by Franchise Grade to be reliable and accurate. Any forecasts, calculations or predictions contained on the are articles are believed to be as accurate as the data and methods will allow.

```json
{
  "@context" : "https://schema.org",
  "@type" : "Organization",
  "address" : [ {
    "@type" : "PostalAddress",
    "addressCountry" : "United States of America",
    "addressLocality" : "Philadelphia",
    "addressRegion" : "Pennsylvania",
    "postalCode" : "19103",
    "streetAdress" : "Suite 3600, 1650 Market Street"
  } ],
  "founder" : {
    "@type" : "Person",
    "name" : "Jeff Lefler"
  },
  "foundingDate" : "2013-01-01",
  "legalName" : "Better Franchising Inc.",
  "logo" : {
    "@type" : "ImageObject",
    "url" : "//f.hubspotusercontent40.net/hubfs/3867240/ADMIN/FG-Logos/fg-logo-tagline.png"
  },
  "name" : "FranchiseGrade.com, Inc.",
  "sameAs" : [ "https://twitter.com/franchisegrade", "https://www.facebook.com/FranchiseGrade/", "https://www.linkedin.com/company/franchisegrade-com", "https://www.youtube.com/c/Franchisegrade" ],
  "telephone" : "1-800-975-6101",
  "url" : "//mvp.franchisegrade.com"
}
```